Donation Terms & Conditions
Last Updated: 15/09/2025
Welcome to Spandan Trust. By making a donation through our website www.spandantrust.com, you agree to the following terms and conditions:
1. Eligibility
- You must be 18 years or older to make a donation.
- Donations must be made voluntarily, without any unlawful intent.
2. Nature of Donation
- All donations are treated as voluntary contributions to support the charitable activities of Spandan Trust.
- Donations are non-refundable once successfully processed.
- No goods or services will be provided in exchange for donations, unless specifically mentioned (e.g., fundraising merchandise).
3. Use of Donations
- Donations will be utilized to support the objectives of Spandan Trust, including but not limited to healthcare camps, awareness programs, patient support, etc.
- The organization reserves the right to allocate donations to different projects as per priority and need.
4. Payment Processing
- Donations may be made through credit card, debit card, net banking, UPI, or other secure payment gateways.
- You agree to provide accurate information while making a donation.
- Spandan Trust is not responsible for any transaction failure due to technical issues beyond our control.
5. Tax Benefits (if applicable)
- Eligible donations may qualify for tax exemption under Income Tax Act Section 80G or applicable law.
- Donors will receive a donation receipt via email (as requested).
Privacy & Data Protection
A. Information We Collect
- Name, address, email, and phone number.
- Payment details (credit/debit card, UPI, net banking, etc.) – processed securely by payment gateways.
- Donation history and preferences.
- Communication preferences (email updates, newsletters, SMS).
B. How We Use Donor Information
- To process and acknowledge donations.
- To provide donation receipts and tax exemption certificates (if applicable).
- To update donors about organizational activities, projects, and impact reports.
- To respond to donor queries and provide support.
C. Sharing of Information
- We do not sell, rent, or trade donor information with any third parties.
- Donor information may only be shared with trusted partners (payment processors, auditors, regulatory authorities) where required by law.
- Donors can opt out of receiving communications at any time.
D. Security of Information
- We use secure servers, encryption, and industry-standard safeguards to protect donor data.
- Access to donor information is restricted to authorized personnel only.
E. Donor Rights
- Request access to their personal information.
- Update or correct their information.
- Opt out of communications.
- Request deletion of their records (except where retention is legally required).
F. Online Donations & Payment Security
- Online transactions are processed through secure and verified payment gateways.
- We do not store sensitive payment information (like credit card numbers or CVV).
G. Cookies & Website Tracking
- Our website may use cookies to improve user experience.
- Donors can adjust browser settings to manage cookie preferences.
7. Cancellation & Refund Policy
- Donations once made are final and non-refundable.
- In case of duplicate transactions or genuine errors, please contact us at spandan.sabar@gmail.com within 7 days for resolution.
8. Limitation of Liability
- Spandan Trust shall not be liable for any loss or damage arising directly or indirectly in connection with the donation process.
9. Governing Law
- Any disputes shall be subject to the exclusive jurisdiction of the courts at South 24 Pgs.
Contact Information
For any questions regarding your donation:
Address: Tararbagan, Kamrabad, Sonarpur, Kolkata 700150
Email: spandan.sabar@gmail.com
Phone: 8443972937
Website: www.spandantrust.com