Terms and Conditions
Last Updated: 15/09/2025
Welcome to Fundage Nature Care powered by Spandan Trust. By accessing or using our website www.spandantrust.com, you agree to be bound by these Terms and Conditions.
Eligibility
- You must be 18 years or older to make purchases.
- You agree to provide accurate and complete information.
Products & Services
- All products are described as accurately as possible.
- We reserve the right to modify or discontinue products without prior notice.
Pricing & Payments
- Prices are displayed in Indian Currency and include applicable taxes unless stated otherwise.
- Payments must be completed via approved payment methods.
Shipping & Delivery
- Delivery timelines are mentioned on the Shipping Policy page.
- We are not liable for courier delays beyond our control.
Cancellations & Refunds
- Refer to our Refund & Cancellation Policy.
Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages.
Governing Law
- All disputes are subject to South 24 PGS jurisdiction only.
Privacy Policy
Last Updated: 15/09/2025
At Spandan Trust, your privacy is important to us.
Information We Collect
- Personal details (name, phone, email, address).
- Payment information (processed securely by payment gateways).
- Website usage data (cookies, IP address, browser type).
How We Use Your Information
- To process orders and deliver products.
- To improve website experience.
- To send updates, offers, or promotional content (optional).
Data Security
- We use encryption and secure servers.
Sharing of Information
- We do not sell your personal data.
- Shared only with delivery/logistics/payment partners.
Your Rights
- Request access, correction, or deletion of your data anytime.
Shipping & Delivery Policy
Last Updated: 15/09/2025
Processing Time
- Orders are processed within 07 business days after payment confirmation.
Shipping Partners
- We use trusted courier partners such as Nimbus Courier.
Delivery Timelines
- Metro cities: 2–7 days.
- Other locations: 7–10 days.
Shipping Charges
- Displayed at checkout. Free shipping may apply above certain order values.
Delays
- We are not responsible for delays caused by courier/logistics issues.
Refund & Cancellation Policy
Last Updated: 15/09/2025
Order Cancellation
- Cancellations allowed within 1 day of placing the order.
Returns & Refunds
- Goods once sold will not be taken back or exchanged.
Damaged or Wrong Product
- Contact us within 10 hours with unboxing video/pictures for resolution.
Contact Information
For any questions, feedback, or complaints:
Address: Noapara Petkata Goli, Sonarpur, Kolkata 700150
Phone: 8443972937
Email: spandana.sabar@gmail.com
Website: www.spandantrust.com